Yazi Travels — Multi-GDS Flight Booking System for Travel Agents

Yazi Travels — Multi-GDS Flight Booking System for Travel Agents

Multi-GDS booking system with Amadeus and Travelport integrations for agents to search, book, and manage flights.

ClientYazi Travels
Timeline6 months
Team7 team members
01

The Problem

Yazi Travels wanted a centralized web platform for travel agents to search, book, and manage flight reservations using GDS systems like Amadeus and Travelport. Before this, agents used outdated software, manual workflows, and isolated systems—leading to slow bookings, no centralized visibility, manual ticket issuance, inconsistent documentation, and errors from multi-step communication. They needed a modern web platform connecting to both GDS systems, letting agents reserve flights, save drafts, and send bookings for approval—with admin control over ticket issuance.

Yazi Travels — Multi-GDS Flight Booking System for Travel Agents
02

What We Built

Devritech built a multi-GDS flight booking system: web interface for agents, Amadeus and Travelport integrations for real-time search and booking, a draft booking system storing reservations before issuance, a Super Admin console for Yazi Travels to finalize, issue, or cancel tickets, automated documentation and ticket management, and secure role-based access. The platform transformed the workflow, letting agents operate efficiently while giving Yazi Travels full control over issuance and revenue. We implemented Real-Time Flight Search with Amadeus and Travelport, filters for price, stops, airlines, and timing, instant comparison, and fare breakdowns. The Draft Booking Engine lets agents select flights, add passenger details, save PNRs as drafts, and submit for issuance. The Ticket Issuance Module (Super Admin) lets admins review drafts, select GDS, issue or reject bookings, auto-update status, and generate ticket files. We also added an Agent Dashboard, notifications and automation, and reporting and analytics.

Strategic Approach

We started with market research and competitive analysis to identify opportunities and understand the landscape. This research into industry trends and customer behavior informed our direction and ensured the solution addressed real needs.

We analyzed user pain points, existing workflows, and business goals to build a solution that met immediate needs and set the client up for future growth. We created a clear project roadmap with milestones and success metrics.

Implementation Strategy

We built the solution using agile methods, with iterative development and continuous feedback. This let us adapt to changing requirements and incorporate stakeholder input throughout.

We used modern technologies and best practices to build a robust, scalable solution. We prioritized performance, security, and user experience at every stage, so the final product exceeded expectations.

Key Solution Components

User-Centric Design

We prioritized UX through user research, detailed personas, and intuitive interfaces that guide users through their tasks.

Scalable Architecture

The solution uses a scalable architecture that grows with the business, handling more load and users without sacrificing performance or reliability.

Integration Capabilities

We built robust APIs and integration points that connect cleanly with existing systems and third-party services, creating a unified ecosystem.

Security & Compliance

Security was a top priority, with enterprise-grade encryption, access controls, and compliance with relevant industry standards.

Performance Optimization

We optimized the solution for speed and efficiency with caching strategies, code optimization, and performance monitoring.

Analytics & Insights

Built-in analytics and reporting provide insights into user behavior, system performance, and business metrics for data-driven decisions.

Expected Outcomes

The solution was designed to deliver measurable business value through improved efficiency, better user satisfaction, and new revenue opportunities. Our approach ensured every component worked together to create a seamless experience that drives results.

By combining modern technology with strategic thinking and user-centered design, we built a solution that solves immediate challenges and provides a foundation for future growth. Implementation was smooth and efficient, with minimal disruption to existing operations.

03

The Results

Minutes

Faster Booking Process

Reduced

Manual Errors

Increased

Booking Volume

Stable

Performance During Peak Hours

04

Our Process

Discovery & Research

We started with research to understand the client’s business, audience, market position, and competitive landscape. This foundation informed all decisions and ensured the solution addressed real needs.

Strategy & Planning

Based on research, we developed a strategy and project plan. This phase involved defining objectives, setting success metrics, and creating a roadmap aligned with the client’s goals and timeline.

Design & Development

We executed the strategy through iterative design and development cycles. We built prototypes, gathered feedback, and refined continuously to meet user needs and business objectives.

Testing & Optimization

Before launch, we tested across devices, browsers, and user scenarios. We identified and fixed issues, optimized performance, and refined the user experience for a smooth launch.

Launch & Support

We managed launch and provided ongoing support for smooth operations. Post-launch, we monitored performance, gathered feedback, and implemented optimizations to keep improving results.

05

Technologies Used

Next.js
React.js
Node.js
Express
Firebase
Amadeus API
Travelport API
Cloud Functions
Figma
06

Key Features

User Experience

  • Intuitive navigation and user flows
  • Responsive design across all devices
  • Accessibility compliance (WCAG 2.1)
  • Performance optimization
  • Personalized user experiences

Technical Quality

  • Scalable architecture
  • Security best practices
  • API integrations
  • Real-time data processing
  • Cloud infrastructure

Business Impact

  • Increased conversion rates
  • Improved user engagement
  • Reduced operational costs
  • Enhanced brand perception
  • Data-driven insights
"The GDS integration works perfectly. Our agents can book flights in minutes instead of hours, and the draft system prevents so many errors. The admin panel gives us full control over everything."
Yazi Travels ManagementYazi Travels
Yazi Travels — Multi-GDS Flight Booking System for Travel Agents

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